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Privacy Policy

Last updated: 29/Jul/2025

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At The Breakwater, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal data in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

  • Your name, email address, and contact details
  • Booking and event enquiry information
  • Payment details (where applicable)
  • Any information you submit through our website forms or newsletter signups
  • Usage data such as IP address, browser type, and pages visited (via analytics tools)

2. How We Collect Information

We collect information when you:

  • Visit or use our website
  • Make a booking or event enquiry
  • Subscribe to our newsletter or marketing communications
  • Interact with us via email, phone, or social media

3. Use of Information

We use your personal information to:

  • Provide services or respond to enquiries
  • Manage reservations and event bookings
  • Improve our website and user experience
  • Send marketing communications (if you have opted in)
  • Meet our legal and regulatory obligations

4. Disclosure of Information

We may share your personal information with:

  • Trusted third-party service providers (e.g. booking systems, payment processors, email platforms)
  • Legal or regulatory authorities when required by law

We do not sell your personal information to third parties.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Information may be stored securely on our systems or with trusted service providers.

6. Access and Correction

You have the right to access and correct your personal information. To make a request, please contact us using the details below.

7. Cookies and Analytics

Our website uses cookies and analytics tools (e.g. Google Analytics) to help us improve our services and understand how visitors use the site. You can adjust your browser settings to refuse cookies.